Booking your appointment
Booking with Alan James Clinics is straightforward. If you're visiting us for the first time, there are a few additional steps to help us set up your patient record and provide safe, informed care.
1 Choose your appointment
Select the service you need and choose a convenient date and time from the available appointments.
2 Create your patient account
Provide your personal details to create your secure patient account and medical record with us.
3 Confirm your booking
Follow the online instructions to submit your booking. You'll receive confirmation and details of any next steps.
4 Verify your identity
For your first appointment, we'll ask you to verify your identity securely using Stripe Identity. This usually involves a photo of an identity document and, where requested, a brief selfie check.
If you don't have your identification available when booking, you'll receive an email allowing you to complete this later. Verification must be completed before your first appointment.
5 Connect your NHS medical record
You'll be invited to securely connect your NHS medical record, allowing our clinicians to view relevant information about your medical history and medicines to help us treat you safely and effectively.
You'll be guided through the process and asked to authorise access. This connection only needs to be completed once.
First appointment: Set up your account once.
Future appointments: Just sign in and book.
Already registered with us?
Booking future appointments is even easier. Simply enter your registered mobile number or email address and use the secure verification code sent to you by text or email to access your account and choose your next appointment.
There's no need to register again, re-enter your personal details, or repeat the initial identity verification and NHS record connection.